Amazon Careers Entry Level Hiring: Associate - Retail Process, CMT
DESCRIPTION
Amazon is an Equal Opportunity Employer.
Are you passionate about improving the quality of customer experiences? Do you like to dive deep to understand problems? Do you strive to excel at goals aligned to you? if yes, then CMT is the right platform. At Amazon, we are working to be the most customer-centric company on earth and to grow in a virtual global e-commerce environment with great selection at best prices. CMT within Amazon, is designed to ensure Amazon remains competitive in the online space with the best price. The tasks handled by this group have a direct impact on customer buying decisions and online user experience. CMT is seeking candidates who will be responsible for monitoring pricing parameters and involve audit operation where he/she are desired to identify products through continuous audit. The successful candidate should have the ability to work at all levels with an eye for detail to achieve process goals, actively seek to understand Amazon’s core values and translate those into everyday practices. Ideal candidates will excel in a fast-paced, multi-tasked dynamic team environment.
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Key job responsibilities
In this role, you will be responsible to monitor and ensure the accuracy of the pricing analytics & operations team through audits and process improvement activities. The job involves auditing operations teams` & system outputs, suggesting and implementing process/system improvements, and identifying emerging process performance trends.
You will be responsible to audit, track and maintain the quality metrics of assigned processes. The individual will interact with the business, automation & technology teams to help drive operational and system improvements.
The successful candidate should have the ability to work at all levels with an eye for detail to achieve process goals, actively seeks to understand Amazon’s core values and translates those into everyday practices.
BASIC QUALIFICATIONS
- Graduate in any discipline.
- Execute assigned project components of specific audit processes.
- Possesses excellent written and oral communication skills.
- Should be able to ‘dive deep’ and identify the root cause of the issues and get them fixed by coordinating with different teams.
PREFERRED QUALIFICATIONS
- Proficient in MS Excel and other MS Office tools.
- Having statistical knowledge on averages, trend, outliers, charting, etc. would be an advantage.
- Experience/ Knowledge of SQL and Macros, but not mandatory.
- Working experience in online retail operations or similar fields is a plus.
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