Infosys Careers Freshers Hiring for Technical Process Executive: Graduate can apply

 Infosys Careers Freshers Hiring for TechnicalProcess Executive: Graduate can apply

Responsibilities

• Excellent communication skills – CEFR :: B1, C1, C2. • Work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting – printer issues, Bit locker, MS teams, BIOS • Experience on Service now, Remedy, Control M or similar ticketing tool with knowledge of ticket priority, severity. • Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident. • Knowledge of Incident Management lifecycle. • Aware of current role SLA and Metrics handled. • Talents should be based out of Bangalore or Pune. • Work from Office is mandatory, No option of hybrid and WFH. • 24*7 Shifts is mandatory.

Wipro Hiring Freshers For Non Voice || Content Review Apply Online 

Preferred Skills:

Customer Service->Regular CS

HCL Careers 2023 Full-Time Graduates recruitment: B.E (Except – CS & IT) B.com, BA, B.SC, BBA, BBM, BMS, BAF, BBI from a recognized university or college

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