ZOHO is hiring - Any degree can apply (Customer Success Specialist)


 

Customer Success Specialist



Responsibilities:

  • Drive revenue through proactive outreach to existing accounts and overachieve quarterly and yearly sales targets.
  • Build and manage the entire sales cycle from qualifying to scoping the opportunity, building relationships, negotiating and closing business.
  • Understand and analyse customer’s business needs, technical requirements and current challenges. Position the right offering accordingly, highlighting the relevant product capabilities to demonstrate values
  • Possess deep product knowledge on Zoho Creator with an ability to show product demos as needed.
  • Resolve Customer issues by engaging closely with internal teams to help determine the best technical implementation plan during the sales process.

Requirements:

  • 1-5 years of inside sales/Account Management experience for a B2B SaaS/IT product is a must.
  • Proven track record of managing large scale accounts and exceeding revenue targets.
  • Should be proactive, process oriented and can work independently with minimal supervision.
  • Should be able to handle multiple customers in a fast-paced environment.
  • Experience with low-code, rapid application development, BI and data analytics software is preferred.
  • Open to work in shifts as the work requires servicing customers across the globe.

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