Accenture India Fresher Recruitment Drive 2023: Any Graduate can apply

Accenture Off Campus Recruitment Drive: Accenture Careers & Job Opportunity for the position of IT Customer Service New Associate-IT Help desk at the Bangalore location.

Nokia Careers Software Developer Recruitment Drive: Registration Link Here

Overview of Accenture Careers Freshers hiring for IT Customer Service New Associate-IT Help desk:

Qualifications: Any Graduate

Job Profile: IT Customer Service New Associate-IT Help desk

Experience Required: Freshers 0-1 Years

Job Location: Bangalore

Accenture IT Customer Service New Associate-IT Help desk Freshers Hiring:

What would you do?

You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. You will be working as a part of IT Help desk team assisting in application related technical issues. You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email,web tickets & remote support. This role is aligned to our Customer Service Technology Support team which works on providing technical assistance on the use of specific systems, software and infrastructure and in troubleshooting of technical problems.

What are we looking for?

Ability to manage multiple stakeholders
• Ability to work well in a team
• Collaboration and interpersonal skills
• Risk management
• Written and verbal communication

Roles and Responsibilities

• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your expected interactions are within your own team and direct supervisor
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
• The decisions that you make would impact your own work
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
• Please note that this role may require you to work in rotational shifts

Apply Link/Registration Link of Accenture Jobs and Careers at Bangalore location & for More Details: Click Here