Wipro Careers 2023 Recruitment Drive for Associate-Registration Link

Overview of Wipro Careers Freshers & Experience hiring for Associate:

Qualifications: Undergraduate

Job Profile: Associate

Experience Required: Freshers & Experience 0-6 Years

Job Location: Kolkata

TCS iBegin Job Post for Network Engineer | 4-7 Years of Experience

Wipro Associate Freshers & Experience Hiring:

0-6 years of Contact Center experience
Good communication skills
Quick learner, patient, customer centric and pay attention to details
Excellent data entry, typing skills and understanding of call center environment
Basic knowledge of MS Office Tools: Word, Excel & Outlook
Ability to de-escalate calls and handle high profile escalations

Roles & Responsibilities:

Attend and respond to incoming calls and emails accurately and in a consistent, professional, customer-focused manner
Log incidents accurately and document all call information according to standard operating procedures
Implement knowledge acquired during training to research, identify, escalate and resolve consumer queries and complaints
Ensure adherence to rules to resolve query and ensure standard operating procedure is followed
Keep all company information which includes customer information confidential and secured
Ensure compliance to all company policies and procedures

Qualifications:

Undergraduate

This notification is for the recruitment of Associate from Wipro. You can apply through the given link for the profile of the Associate.

Apply Link/Registration Link of Wipro Jobs & for More Details: Click Here