Infosys Careers Freshers Hiring for Process Executive: Good Job Opportunity Apply Online
Responsibilities
• L1 Service Desk Technical Support (JL2A & Jl3A)/Voice+Chat (NO 2B)
• European client - WFO/WF client location which is in Bellandur Bangalore
• 24/7 weekly shift roaster/International call handling experience,6 days working.
• Trouble shooting lists – VPN, BSOD, Bit locker, MS teams, Password reset, Active directory, Printer, Outlook/webmail/Add ins/PST/DST/, BIOS, Drivers & Installation
• Ping command
• Difference between service request & incidents.
• Aware about the SLA/Metrics handled.
Preferred Skills:
Customer Service->Technical->Regular - Service Desk-> Voice->Chats->email Chats
Work Experience
0 Years
Job Title
Process Executive
Educational Requirements
Graduate
No comments:
Post a Comment