Infosys Careers Freshers Hiring for Process Executive: Good Job Opportunity Apply Online

 Infosys Careers Freshers Hiring for Process Executive: Good Job Opportunity Apply Online 



Responsibilities

• L1 Service Desk Technical Support (JL2A & Jl3A)/Voice+Chat (NO 2B) • European client - WFO/WF client location which is in Bellandur Bangalore • 24/7 weekly shift roaster/International call handling experience,6 days working. • Trouble shooting lists – VPN, BSOD, Bit locker, MS teams, Password reset, Active directory, Printer, Outlook/webmail/Add ins/PST/DST/, BIOS, Drivers & Installation • Ping command • Difference between service request & incidents. • Aware about the SLA/Metrics handled.

Preferred Skills:
Customer Service->Technical->Regular - Service Desk-> Voice->Chats->email Chats

Work Experience
0 Years

Job Title
Process Executive

Educational Requirements
Graduate





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