TCS NQT Bulk Pan India Hiring: 2018, 2019, 2020,2021, 2022, 2023, 2023 Batch Pass out
Job Summary
Associate Client Engagement & Protection
Location: Perungudi, Chennai
Salary : Upto 5.5LPA
Education -> Graduate Degree
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Responsibilities:
Direct Responsibilities:
- Maintain referential data listed in CRDS, Atlas II, Sign plus and other downstream systems, with respect to the operational procedures and service agreements.
- ollow standard procedure and ensure accurate information is setup for the client.
- Carry out verification of requests processed to ensure optimum quality.
- Train new staff on procedure and best practices
- Participating to each UAT period before the implementation of each new release in production and propose enhancement of data management.
Contributing Responsibilities:
- Provide a production and a quality of service towards multiple Business lines/functions and in turn to External customers.
- Active participation in regular review of operational procedural changes /requirements during processing function / staff meetings.
- Active participation in Projects / System Changes / UAT / new system implementation when required.
- Contribute to develop & propose ideas for a better partnership with Business and On-shore 5 Prepare MIS/KPI reports as and when required or requested by stakeholders.
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