Citi Bank Hiring Application Support Engineer Pune Location Experience Candidates Can Apply
Company Name : Citi Bank
Designation : Application Support Engineer
Qualification: Bachelor’s degree
Location : Pune
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Details
Citi Bank is hiring for the role of Application Support Engineer!
Responsibilities of the Candidate:
- Provide quick resolutions to app issues, driving stability, efficiency, and effectiveness improvements to help us and the business succeed.
- Be responsible for batch management, end-of-version software, and tool sets upgrades, automated manual tasks, and platform build project management.
- Maintain application systems that have completed the development stage and are running in the daily operations of the firm.
- Maintain and support applications and their operating environments, focusing on stability, quality, and functionality against service level expectations.
- Start of day checks, continuous monitoring, and regional handover.
- Perform same-day risk reconciliations
- Develop and maintain technical support documentation.
- Identifies ways to maximize the potential of the applications used.
- Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
- Ensure that storage and archiving procedures are in place and functioning correctly.
- Act as a liaison between users, interfacing with internal technology groups and vendors
- Ensure daily core account batches are stable and meet SLA
Requirements:
- 3-6 years’ experience in an Application Support role.
- Experience installing, configuring or supporting business applications.
- Experience with some programming languages and willingness/ability to learn.
- Ability to ensure quality, reliability, and timeliness of work products and systems.
- Knowledge of Core Account Batches , Interfaces, DevOps.
- Experience in application support and banking domain specifically in Flexcube, Kafka, EMS, Fuse, Talend administration
- Knowledge/ experience of problem Management Tools.
- Good all-round technical skills
- Effectively share information with other support team members and with other technology teams
- Ability to plan and organize workload
- Consistently demonstrates clear and concise written and verbal communication skills
- Ability to communicate appropriately to relevant stakeholder
- Experience with handling Linux Operating systems
- Proficient in SQL using Oracle and SQL server DB
- Web application support experience especially with
- WebSphere environment and Weblogic environment
- Middleware exposure including NDM, MQ, EMS, Kafka and SFTP
- Experience with ITRS Geneos monitoring tool, Kibana, AppDynamics and Splunk Tool Sets
- Experience with scheduling jobs using Autosys tool
- Good to have - Experience with cloud based technologies - Openshift, Couchbase, MongoDB
- Good Understanding in JIRA , Services Now and Confluence
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