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Company : Amazon
Job Category : Content Writer, Alexa Shopping Operations
Location : Chennai
Experience: 2 - 5 Year(s)
Responsibilities of the Candidate:
- Create original and engaging content across multiple work types to train generative AI models
- Write clear, concise, factual, and grammatically correct responses that adhere to SOP and style guidelines to create visually appealing and effective content
- Proofread and edit content to ensure high-quality standards, accuracy, and consistency
- Research and verify content quality based on Content Guidelines. Approve or reject contents based on pre-defined guidelines and explain logical reasoning behind approval/reject decision
- Perform quality checks by reviewing and proofreading; provide feedback and training to coworkers and external vendors to ensure that quality standards are met
- Collaborate with cross-functional teams and external vendors to monitor quality progress, investigate quality variations, and develop and implement measures to drive quality improvement
- Develop a deep understanding of the subject matter expert (SMEs) for processes on the floor and collaborate with stakeholder teams to test new SOPs to gather insights, validate information, and ensure accuracy in content creation
Requirements:
- Proven work experience as a Content Writer, Copywriter, or similar role
- Excellent writing and editing skills with a strong command of grammar, punctuation, and style
- Certification in any of the following: Content Writing, Creative Writing, English Literature, English, Literary Arts, Linguistics, English as a Second Language Teaching (EU only)
- Exceptional research skills to gather relevant information and understand complex topics
- Ability to adapt writing style to suit various style guidelines and target customers
- Talented creative writers, translators, and freelancers with Bachelor’s or Master’s degrees in a relevant field or equivalent field to help train generative artificial intelligence models to become better writers
- Ability to make logical decisions while performing tasks even when provided information is ambiguous
- Research skills to navigate and synthesize multiple resources; understanding of basic academic integrity, i.e., plagiarism
- This will be an onsite role, and the candidate should be flexible be ready at hand to meet delivery targets
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