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Company : Gartner
Job Category : Product Ops Specialist
Location : Gurgaon
Experience : 2 - 4 Year(s)
Responsibilities of the Candidate:
- Own end-to-end delivery of specific business processes related to work streams within your team
- Collaborate with project lead to understand & scope project requirements and estimate the effort.
- Conduct secondary research to identify different software’ by different vendors.
- Conduct research for escalations (root cause identification, process changes needed)
- Drive problem-solving meetings within the team to improve processes through analytic approaches, see “so what” and, develop thorough, straightforward recommendations.
- Develop processes to support the growing vendor base, to effectively deliver multiple requests and demonstrate measurable business impact thereof.
- Apply lean product principles in your day-to-day problem-solving and drive knowledge-sharing sessions.
- Engage with stakeholders through targeted, crisp, and timely communication.
Requirements:
- Master’s/MBA degree OR graduation in engineering and exposure in Digital Products space
- Overall 2+ years of relevant industry experience in the Tech/IT industry, Research, or Consulting
- Sound understanding of complex technology products & ability to comfortably learn about new ones.
- Proficient in conducting secondary research.
- Self-starter, with a demonstrated ability to learn beyond formal training with a strong aptitude for delivering high-quality deliverables.
- Excellent attention to detail, including ability to identify, dig into, and remedy errors.
- Strong Microsoft Office expertise – Advanced Excel, PowerPoint
- Strong communication and collaboration skills; be a self-starter who can anticipate business needs and proactively fulfill them.
- Proficient in multitasking; Experience working in an international environment calendaring amongst different WW time zones.
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