Company : Barclays
Job Category : Team Manager
Responsibilities of the Candidate:
- Making decisions and problem-solving in a timely manner using various system applications under the guidance of the Underwriting Policy
- This role will have the primary responsibility to manage a team in India BUK Operations.
- Ensure daily SLA are met as per the Business Schedule
- Manage and Address queries raised by the client and other stakeholders
- Accountable for identifying, analyzing,, and resolving /implementing processing issues to prevent re-occurrence reducing loss to the business
- Provide support and cover in terms of process management to team members
Requirements:
- Qualified Graduate (B.Com) or MBA (Finance) preferred.
- Strong knowledge/understanding of a credit underwriting environment and Lending Operations.
- Hands-on Experience working on Income and other key documents applicable to Mortgage Credit Underwriting.
- Prior experience in handling a team or working as an individual contributor would be advantageous.
- Carrying out affordability checks with customers to ensure applications are in line with our responsible lending criteria and within regulatory guidelines.
- A strong financial background would be advantageous.
- Excellent command of the English language being fluent in spoken, written, and oral English
- MS Office Application Suite (Preferably Word, Excel & PowerPoint).
- Good analysis and problem-solving skills.
- Strong control awareness.
- Enthusiastic, motivated, self-starter, proactive, and a team player.
- Strong interpersonal skills and excellent communication.
- Willingness and ability to take ownership of issues and manage through to a successful resolution
- Assertiveness, tenacious and control-focused.
- Expected to take accountability/responsibility for deliverables.
- Providing innovative judgment that can be contributed as part of the decision-making process
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