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Company : S&P Global
Job Category : Operations Associate
Location : Noida
Responsibilities of the Candidate:
Address customer inquiries and requests promptly and efficiently, ensuring resolution within specified timelines.
Assist clients in comprehending the functionality of the solution and resolving reporting challenges.
Collaborate with product, application support, and development teams to identify and rectify bugs and issues, as well as test implemented fixes.
Escalate issues in a timely manner and ensure proper follow-up until they are resolved.
Support validation or User Acceptance Testing (UAT) for issue resolution.
Contribute to client-specific projects as required.
Conduct Root Cause Analysis to identify the source of data inconsistencies.
Troubleshoot client inquiries and issues by reviewing data in various formats such as Excel files, JSON, XML, and FPML messages and comparing them against mapping sheets, technical specifications, and business requirements to resolve issues or identify system bugs.
Requirements
Assist clients in comprehending the functionality of the solution and resolving reporting challenges.
Collaborate with product, application support, and development teams to identify and rectify bugs and issues, as well as test implemented fixes.
Escalate issues in a timely manner and ensure proper follow-up until they are resolved.
Support validation or User Acceptance Testing (UAT) for issue resolution.
Contribute to client-specific projects as required.
Conduct Root Cause Analysis to identify the source of data inconsistencies.
Troubleshoot client inquiries and issues by reviewing data in various formats such as Excel files, JSON, XML, and FPML messages and comparing them against mapping sheets, technical specifications, and business requirements to resolve issues or identify system bugs.
Requirements
:Possess a Bachelor's or Master's degree in business administration, technology, or a related field.
Completing any financial certifications such as FRM or CFA would be a plus.
Proficiency in Excel and SQL understanding at an intermediate level.
Freshers or demonstrated experience in financial markets or fintech.
Understanding of the trade lifecycle across major financial asset classes, including securities finance, exchange-traded, and OTC derivatives.
Ability to comprehend technical concepts.
Competence in querying and extracting data from databases.
Meticulous attention to detail.
Demonstrates a commitment to quality and possesses a robust analytical skillset.
Proficient in both verbal and written communication, with strong interpersonal abilities.
Exceptional problem-solving prowess.
Capable of managing substantial amounts of data effectively.
Exhibits autonomy while also thriving in a team environment.
Highly motivated, disciplined, and confident, with a collaborative mindset. Adaptability to changing priorities is essential.
Dedicated to delivering high-quality results consistently.
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Completing any financial certifications such as FRM or CFA would be a plus.
Proficiency in Excel and SQL understanding at an intermediate level.
Freshers or demonstrated experience in financial markets or fintech.
Understanding of the trade lifecycle across major financial asset classes, including securities finance, exchange-traded, and OTC derivatives.
Ability to comprehend technical concepts.
Competence in querying and extracting data from databases.
Meticulous attention to detail.
Demonstrates a commitment to quality and possesses a robust analytical skillset.
Proficient in both verbal and written communication, with strong interpersonal abilities.
Exceptional problem-solving prowess.
Capable of managing substantial amounts of data effectively.
Exhibits autonomy while also thriving in a team environment.
Highly motivated, disciplined, and confident, with a collaborative mindset. Adaptability to changing priorities is essential.
Dedicated to delivering high-quality results consistently.
This Is Gayathri Ramachandran Admin Of Gayatimes. It is a free job portal website platform for Job Seekers.
JOIN IN OUR TELEGRAM CHANNEL TO APPLY JOB & TO GET REGULAR JOB UPDATE
CLICK HERE TO SEE REMOTE JOBS
Check out my podcast, Gayathri Ramachandran , on Spotify for Podcasters: LISTEN HERE
FOLLOW US IN INSTAGRAM
CLICK HERE TO APPLY S&P Global is hiring for the role of Operations Associate Bachelor's or Master's degree in business administration, technology, Freshers / Experienced Candidates Both Can Apply
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