.png)
Company : Accenture
Job Category :- Application Tech Support Practitioner
Location : GurgaonProject Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Service Desk Management
Good to have skills : NA
Minimum 0-2 year(s) of experience is required
Educational Qualification : Bachelor Degree
Summary: As an Application Tech Support Practitioner, you will be responsible for providing service
desk voice support and managing service desk operations. Your typical day will involve interfacing
with clients, accurately defining and resolving issues, and ensuring world-class system performance
Roles & Responsibilities: - Provide service desk voice support, interfacing with clients to accurately
define and resolve issues. - Manage service desk operations, ensuring world-class system performance. -
Utilize deep product knowledge to interpret and design resolutions for client issues. - Collaborate with
cross-functional teams to ensure quality and exceptional communication. - Stay updated with the latest
advancements in service desk management and cloud technology. Professional & Technical Skills:
- Must To Have Skills: Service Desk Voice Support, Service Desk Management -
Good To Have Skills
: Cloud Technology - Strong understanding of service desk operations and client issue resolution. -
Experience with cross-functional collaboration and exceptional communication. - Solid grasp of cloud
technology advancements and their impact on service desk management. Additional Information: - The
candidate should have a minimum of 0-2 years of experience in Service Desk Management. - The ideal
candidate will possess a strong educational background in Information Technology Operations,
Computer Science, or a related field, along with a proven track record of delivering impactful service
desk solutions. - This position is based at our Gurugram office.
This Is Gayathri Ramachandran Admin Of Gayatimes. It is a free job portal website platform for Job Seekers.
JOIN IN OUR TELEGRAM CHANNEL TO APPLY JOB & TO GET REGULAR JOB UPDATE
CLICK HERE TO SEE REMOTE JOBS
Check out my podcast, Gayathri Ramachandran , on Spotify for Podcasters: LISTEN HERE
FOLLOW US IN INSTAGRAM
JOIN IN OUR TELEGRAM CHANNEL TO APPLY JOB & TO GET REGULAR JOB UPDATE
CLICK HERE TO SEE REMOTE JOBS
Check out my podcast, Gayathri Ramachandran , on Spotify for Podcasters: LISTEN HERE
FOLLOW US IN INSTAGRAM
CLICK HERE TO APPLY Accenture Hiring Application Tech Support Practitioner Salary : Rs. 4 LPA - Rs. 7 LPA Freshers Can Apply
.png)
No comments:
Post a Comment