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Company : Crio.Do
Job Category :- Product Operations Associate
Location :Bangalore
Experience : 0-1 Years
Operational Support: Support daily product operations activities, ensuring a smooth workflow between product and operations teams.
Technical Execution: Use your technical skills to set up, maintain, and troubleshoot product tools, configurations, and processes.
Process Optimization: Identify areas for operational improvement, contribute to developing workflows, and document standard operating procedures to enhance product lifecycle efficiency.
Data Analysis & Reporting: Assist in gathering and analyzing product usage data, key performance indicators, and operational metrics, presenting findings to stakeholders to support data-driven decision-making.
Cross-functional Collaboration: Partner with product managers, engineers, and other stakeholders to help align product goals with operational requirements.
Customer Feedback Integration: Collect and analyze customer feedback, ensuring it is effectively communicated to the product team and incorporated into product roadmaps.
Incident Resolution: Monitor product health and help troubleshoot operational issues, coordinating solutions and escalations with the technical and customer support teams.
Qualifications
Educational Background: Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Technical Skills: Familiarity with SQL, strong Excel skills, basic scripting, Zapier, API integrations, or similar technical skills to assist in data analysis, tool setup, and troubleshooting.
Product Operations Knowledge: Understanding of the product lifecycle and best practices in product operations.
Analytical Mindset: Ability to analyze data and translate insights into actionable recommendations.
Problem-Solving Abilities: Strong problem-solving skills with a focus on efficiency and continuous improvement.
Attention to Detail: Highly organized with strong attention to detail in tracking, documenting, and improving product workflows.
Communication Skills: Effective written and verbal communication skills, capable of presenting insights to both technical and non-technical stakeholders.
Nice-to-Haves
Experience with product management tools, analytics tools (e.g., Google Analytics, LookerStudio, Metabase, and Google Workspace), and design tools (e.g., Figma).
Experience in a fast-paced tech or SaaS environment is a plus.
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CLICK HERE TO APPLY Crio.Do Hiring Product Operations Associate Salary : Rs. 5 LPA - Rs. 7 LPA Bangalore Location Bachelor’s degree in Information Technology, Computer Science Degree Candidates Can Apply
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