.png)
Company : JPMorgan Chase & Co.
Job Category : Client Services - Operations Analyst
Responsibilities of the Candidate:
- Understand client issues, be responsible for resolving the issue with limited follow-up to clients, and be accountable for client satisfaction through the ownership of the problem
- Investigate and resolve generic and complex issues
- Build knowledge of Private Bank products and services
- Utilize technology to capture and fulfill client’s requests in appropriate systems
- Work independently with supervision and escalate issues as necessary to resolve client requests promptly
- Resolve issues by identifying underlying or hidden problems and patterns; Developing innovative solutions to problems
- Work to consistently meet client requests; providing and ensuring client satisfaction
- Use business knowledge; technical skills and partnerships across Wealth Management to solve client problems and enhance business results
- Deliver clear, consistent messages to others via email or the phone. Must have a strong ability to communicate via email with clients and internal partners
- Prioritize and execute initiatives, tasks, and details in an efficient manner
- Manage multiple projects at the same time and managing priorities effectively
- Research and benchmark to best business practices, collate and analyze data, provide business recommendations, and manage stakeholders
- Adhere to and maintain the firm’s controls policies and procedures as well as protect client assets against potential fraud activities
- Collaborate with respective client-facing teams and internal business groups to deliver and execute client transactions
Requirements:
- College degree or equivalent relationship or client service experience
- Experience with a wide array of financial products. Core Cash Operations experience is a must
- Excellent communication skills both oral and written
- Proven ability to operate effectively in a matrix organization with the ability to work under pressure with tight deadlines
- Proficiency with Microsoft Office Suite (Word, Excel, and PowerPoint)
- Expert knowledge of Microsoft Outlook email, scheduling, and task manager
- General comfort level with Internet/Intranet usage and ability to learn proprietary software and databases
- Serving clients and delivering exceptional client service must appeal to you
- Maturity in handling situations and ability to deal with conflicts constructively
- Project a confident and professional presence to our clients, other bank departments, and the community
- Tech Mahindra is hiring for the role of Dynamic 365 Power Platform Developer Hyderabad, Bangalore Location Freshers Can Apply
This Is Gayathri Ramachandran Admin Of Gayatimes. It is a free job portal website platform for Job Seekers.
This Is Gayathri Ramachandran Admin Of Gayatimes. It is a free job portal website platform for Job Seekers.
CLICK HERE TO SEE REMOTE JOBS
Check out my podcast, Gayathri Ramachandran , on Spotify for Podcasters: LISTEN HERE
Learn ( Full Stack , UI -UX , Digital Marketing , QA Manual & Selenium ) With Assured job guarantee CLICK HERE TO FILL THE FORM
Secure Your health with Star Health Insurance & SBI Life Interested Peoples (With in TamilNadu& NRI’s ) Can fill the details Our Financial Advisor Will Contact You Directly
- CLICK HERE TO APPLY JPMorgan Chase & Co. is hiring for the role of Client Services - Operations Analyst Any College degree Freshers Can Apply
.png)
No comments:
Post a Comment