Infosys Freshers Walk-in For Customer Support Associate – Voice Process

 Infosys Freshers Walk-in For Customer Support Associate – Voice Process 

 

Company : Infosys 

Job Category :- Customer Support Associate – Voice Process 

Location : Pune, India

Experience : Freshers

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Infosys BPM is hiring fresher graduates for the role of Customer Support Associate Voice Process. If you have excellent communication skills, a sound knowledge of MS Office, and strong customer handling abilities, this is your chance to join a leading business process management company!




Job Designation: Customer Support Associate Voice Process

Qualification: Any Graduate

Experience: Freshers

Salary: Up to 4 LPA




Skill Set:




Proficiency in basic computer knowledge and MS Office applications.

Strong customer handling skills.

Excellent verbal and written communication skills (for calls, chats, and emails).

Effective probing, analysis, and multi-tasking abilities.



Self-motivated with good initiative.




Job Responsibilities:




Provide first-level resolution to customers.

Diagnose and troubleshoot technical issues, escalating complex problems when needed.

Deliver exceptional customer service with empathy and positive language.

Build rapport with customers through effective communication.

Document and track customer interactions.

Stay updated with product knowledge and industry trends.

Participate in ongoing training to enhance skills.

Work Location: Pune, India



Shift Timings: US Shifts




Walk-In Details:

Date: 13th February – 14th February

Time: 10:00 AM – 1:00 PM

Venue: Infosys Limited, Plot No IIIG/2, P. S-New Town, Kolkata -700135 (Hatisala)




Documents to Carry:




Updated resume.

2 photo identity proofs (PAN Card, Driving License, Voter ID, Passport).

Original education documents for verification (10th, 12th, Graduation Marksheet, CMM, Provisional, and Original Degree).

Note:


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Do not carry laptops or cameras due to security restrictions.



Original government ID required for security clearance

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